At Arrow Limousine Customer Service is Job One
Here are a few recommendations from some of our corporate clients who use Arrow Limousine Worldwide for both their corporate and personal car service in New Jersey, New York and Pennsylvania.
Everyone was singing your praises, with all the late flights and coming and going, it came off without a hitch! Our clients wanted us to use volunteers, at the end they said we now see why you use a professional service!
I told them with you it’s like having our own personal tour manager! If you can, since we are billing back our clients, could you have bookkeeping send the bill as soon as possible, that would be great!
Thanks again for all that you do.
I’ve been a long term and frequent customer of Arrow. I travel frequently to and from the airport and to my office on Wall Street from my home in Spring Lake. I wanted to let you know that I think that you run an exceptional business. The level of client care and consideration exceeds expectations consistently. Every step of the process from reservations, dispatch to the drivers are consistently excellent. I manage Human Resources for a large, global institution and I can appreciate just how challenging it can be to keep employees motivated and focused on high value customer service. You clearly have the right model for this and must have a very selective process when bringing new people to your business. I also wanted you to know that Geoff Weising is frequently assigned as my driver and has been for about ten years. He is fantastic. Geoff is thoughtful, considerate and highly professional. He speaks very highly of your company and the culture. I’m always happy to see him in my driveway for the frequent 5 am pickup. You’re lucky to have him
We have been using Arrow Limousine for over 10 years, and they have never let us down. We utilize their reliable services for airport travel twice monthly. We occasionally treat ourselves to a stretch when dining or attending a sporting event in Manhattan. We’ve used the Coach for large groups, and my children are on a first name basis with their favorite driver who always makes them feel comfortable. Our relationship with the folks at Arrow is very special.
I just want to thank you again for the Phish tickets and limo on Wed. That was really a treat! Those are the best seats in the house and our driver (Les) was the consummate professional (as all of your drivers are!). Arrow is such a class act in every respect. I can’t thank you enough for our special time last week and for your continuous service to Amy in her travels. Thank you.
I hope you are doing well and enjoyed the holidays! I wanted to drop you a note to let you know that last Friday I had a driver named Kathy that was really great (reservation #388075). Although our organization always enjoys wonderful service from your company, after a long day of traveling, she was a pleasure. Thank you as always for all of the great service you provide to our organization throughout the year!
Arrow Limousine exemplifies professionalism from the moment you make your reservation to when you arrive at your final destination. We all know that traveling these days is hard but their drivers are courteous and timely and help make your trip a lot easier.
Just a note to say thank you. Les couldn’t not have done a better job. The guys loved him and he was incredible. He made the trip so smooth. We will be going again next year and we will definitely want Les if he is available. You will have me as a customer forever after this trip. Thanks again for setting up and making it happen.